The Importance Of Properly Packaging Orders For Shipping And Transit

Why Packaging Project Orders Properly Is Important

It’s extremely important that customers receive orders on time and in excellent condition. Receiving damaged items can quickly de-rail a project timeline, costing unplanned time and money in the long run. We’ve learned over decades of shipping building materials the stress a damaged shipment can cause. When considering how best to package and ship orders, we take these factors into consideration to help minimize in-transit issues or damage.

Unfortunately freight carriers are beyond our control and LTL companies aren’t always prepared to transport orders properly. Some carriers lack the proper material handling equipment to safely move non-standard size pallets. With orders being moved on and off trucks without consistent material handling this can create shifts within packaging, which is ultimately what causes damage.

Steps We Take To Protect Customer Orders

Internally, we use high quality, premium materials to package your order, so that a customer’s project doesn’t get delayed. Our standard packaging practice helps ensure that our customers receive high quality products, ready to install without requiring touchups.

For our Easy Panel Systems, from the time an order is picked from our warehouse, we perform a complete review to ensure no dings or marks are present. For packaging we try not to touch the reveals and depending on weight, bundle in packs of 3, 6 or 10. Outside corners are wider and bigger (3), edge trims (6) and verticals are a lot smaller (10). We take other shipping precautions for other product types to ensure a smooth and undamaged delivery, including plastic buckets for our Z Clips, tubes, bundles and custom packaging when required.

Using protective sheets between layers, each package is placed on a skid. We create a stable wooden fully enclosed crate that properly protects EPS items. Once the wooden crate is full, we stretch wrap it, apply stickers and no stack cones, while indicating “this side up” and “fragile” to indicate to carriers that extra caution should be used during handling and transport.

Prior to shipping, we take 5 pictures for every customer’s record. These photos serve as documentation for the carriers and claims departments, demonstrating how orders left our warehouse in good condition.

Our Five Pre-Shipping Photographs Include:

  • Invoice
  • Material Before
  • Material Protected
  • Wrapped Skid
  • Pallet On Scale

How Our Standardized Packaging Procedures Work

Since fully crating our EPS product line, we’ve seen a drastic reduction in damage claims, greatly reducing the need to rush replacement products for customers. We like to think freight carriers have the best of intentions in delivering product in the pristine condition it leaves our warehouses. However, there are instances where something happens after product leaves our warehouses that cause irrecoverable damage to a premium product our customer is ready to install. As you can imagine, this causes a hefty delay to the project, and we cannot afford that, and neither can our customers. We have found crating, packaging correctly, and not cutting corners allows for a much more satisfied customer.

Monarch Metal Opens New Manufacturing And Shipping Location In Sparks, Nevada

The leading metal fabrication company expands to the West Coast

SPARKS, NEVADA, February 25, 2021 — Monarch Metal announced today the opening of a new manufacturing and shipping location in Sparks, NV. This location will be responsible for servicing their west coast clientele and provide same day shipping and 1-2 day delivery. Beginning on March 1, 2021, customers can order their favorite Monarch products directly from the new location and can expect quicker lead times with the same high-quality and excellent service.

“Monarch Metal has been providing hanging systems to our customers since 1989. We work hard to deliver amazing service, reliable shipping times, and quality products that allow customers to hang interior and exterior components. As we continue to grow our customer base, it is imperative that we open new locations to better serve our clients across the United States. It is an awesome development that we are now able to guarantee 1-2 day delivery to the West Coast with our new location in Sparks, NV,” said Brandon Bingham, CEO of Monarch Metal. With the addition of this new location, Monarch Metal continues to be at the forefront of the metal fabrication industry, serving the United States efficiently with high customer satisfaction being their top priority.

Monarch Metal has been manufacturing and supplying The Monarch Z Clips for over 30 years. Monarch Metal continues to grow its product offerings to include manufacturing custom and stock hanging systems for interior and exterior applications, the Easy Panel System that allows clients to use their own panels in a number of different ways, patented ceiling clips including the new seismic version, aluminum angle, extruded shapes, and metal inlays in a wide variety of metals and finishes. All of Monarch’s products are proudly made in the USA. Monarch’s employees are dedicated to making superior products and helping clients achieve their fabrication needs. With offices in New York and Nevada, Monarch serves their customers from coast to coast.

For more information, please contact us at (631) 750-3000 or email us at zclip@monarchmetal.com.

You can also download our catalog or request a quote online.

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